Privacy Policy
Draft — pending legal review. Do not rely on this page as final legal advice.
Information we collect
Your name, email, phone number, delivery addresses, and order history. We do not store your card or UPI details — payments are handled directly by our payment partner, Razorpay.
How we use your information
To process and deliver your orders, to communicate with you about your orders, to improve our services, and to meet our legal obligations.
Sharing your information
We share what's needed with delivery partners (to fulfil your order) and payment processors (to process payments). We do not sell your personal information to third parties.
Data retention
We retain your information for as long as your account is active, and as required to meet legal, tax and accounting obligations.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you have the right to access, correct and request deletion of your personal data. You can download a copy of your data or delete your account at any time from your Profile page.
Cookies
We use cookies to keep you logged in and to remember your language preference. We do not use cookies for third-party advertising.
Contact us
For privacy-related questions, contact us at support@khetiwala.com.